The Inside Operators

Karen Media

Don't Lose

Karen Thrall's show. She is also a guest on other people's, she speaks to rooms of operators, and she co-wrote a book about what goes wrong in a hard conversation.

Two operators taking turns at a microphone.
  • Episode 1

    Don't Lose Your Will Power

Where to listen

Also heard on

Karen has been a guest on these shows. Every episode below is a real conversation you can go and listen to now.

Invite Karen on your show

Karen co-wrote a book about anger at work with a Harvard psychiatrist, and she has spent twenty years inside other people's companies watching what actually happens when a conversation goes wrong. She is a straightforward guest who will take a real question and answer it.

What she talks about

  • Anger at work, and why some people blow up while others go silent.
  • When to have the hard conversation now, and when waiting is the right call.
  • What holds a standard together when the owner is not in the room.
She also speaks to leadership teamsTell us about your show

Karen Thrall is a co-author of Don't Lose Your Sh*t at Work and a principal of The Inside Operators.

Read about the book

Let’s Talk.

Every chain has locations that run on one person. Name yours, and we will scope The IO Install against them.