Careers
There are easier jobs
We are hiring. The bench stays small on purpose. Every operator we bring on runs point on someone else's floor, in person, rather than from behind a deck. Open roles are posted here, on this page. We do not run job board listings.
Who we do not hire
If you've never run a unit, or you lead deck-first, we aren't a fit. If you architect a grand plan and walk away right as it gets messy on the floor, also not a fit. No skin in the game? Seek gainful employment elsewhere. Instagram life coach? Nah. Brilliant jerk? Take a guess.
Read how we install and replicate before applying.
Open positions
We hire slowly and we are always glad to meet an operator. There is no listing up right now. Send the form below anyway: the next seat on the bench is usually filled by someone who wrote before it opened.
Nice to meet you
What it means to be on the bench
IO's bench is operators, not advisors. You embed with the crew instead of consulting from a slide, and the work is The Blueprint on every account: diagnose, set the standard, build, train, run the cadence, prove it moved, hand it back. The job is not done at step six. It is done once the business runs the standard without you in the room. That is the seventh step, and it is the one the other six exist for.
The work is installing the standard into a real chain and making it hold, then training the client's own bench to run it without us.
We give feedback straight and take it the same way. We write down what we learn and make sure it's shared. We practice to get better, and we train our own bench so the standard never depends on one person.
The work is challenging. We are either remote or on-site helping operators install and replicate the standard across their locations. We are coaching leaders to embrace not just new systems but new habits.
Learning is constant. This is partly due to the work: always new chains and new contexts. But at IO we take learning seriously, and have built discussing new ideas and sharing what we've learned into our weekly team rhythms.
Some weeks grind. You're on-site in someone else's business, coaching people through change they didn't ask for. It's emotionally demanding, and it wears on you.
The way forward isn't always clear. Because we're growing, we have more to do in both how we standardize our work and how we define roles on our teams.
On the floor, in someone else's locations, for real stretches at a time. A standard does not get installed over a call, and the operators who hold it are met in person.
The split between on-site and remote depends on the chain and the phase of the install. We would rather tell you that than publish a percentage we would have to revise on your second engagement.